Home Services Training Policies
At Home Services Training, we are committed to transparency and fairness in our policies. Below are details regarding our refund, delivery, return, and cancellation policies. If you have any questions or need further assistance, please get in touch with us using the information provided at the end of this page.
Refund Policy
We strive to ensure that our customers are satisfied with the training services and products they purchase from us. Refunds are available under the following conditions:
- Physical Goods: If you have purchased any physical training materials or products, you may request a refund within 30 days of purchase, provided the item is unused and in its original packaging.
- Digital Products: Due to the nature of digital products and services, refunds are not available once access has been granted or services have been rendered.
- Training Services: Refunds for training services will be considered on a case-by-case basis if the service has not been delivered or if there is a documented issue with the quality of the training.
If you have refund inquiries, don’t hesitate to contact us at support@homeservicestraining.com or +1 (214) 628-7965.
Delivery Policy
Home Services Training provides both digital and physical products. Delivery timelines are as follows:
- Digital Products: Upon purchase, you will immediately have access to digital training materials or online courses. If you encounter any access issues, please get in touch with support@homeservicestraining.com for assistance.
- Physical Goods: Physical training materials and products will be shipped within 5-7 business days. Shipping is available within the continental United States. International shipping is not available at this time.
- Delivery Timeline: Standard shipping takes 3-7 business days after dispatch. Once your order has been shipped, you will receive a confirmation email with tracking information.
If you have any questions about delivery, please email us at support@homeservicestraining.com or call +1 (214) 628-7965.
Return Policy
We understand that sometimes a product may not meet your expectations. Our return policy is as follows:
- Physical Goods: You may return unused and unopened physical items within 30 days of purchase for a full refund. The product must be in its original packaging and condition. Return shipping costs are the customer’s responsibility unless the return is due to an error on our part.
- Non-Returnable Items: Digital products, customized materials, and any items purchased on sale are non-returnable.
- Return Process: To initiate a return, please get in touch with support@homeservicestraining.com. Once your return is approved, we will provide instructions for returning the item. Refunds will be issued within seven business days of receiving the returned item.
Cancellation Policy
We offer subscription services with a 26-week commitment. Our cancellation policy is designed to be fair and flexible:
- Subscriptions: You may cancel your subscription after the 26-week commitment period by providing a 7-day notice before the next billing cycle. To cancel your subscription, contact us at support@homeservicestraining.com or +1 (214) 628-7965.
- Early Cancellation: If you choose to cancel before the 26-week commitment period is completed, you must pay the remaining balance of your commitment term in full before cancellation can be processed.
- One-Time Training Services: If you need to cancel a scheduled training session, please provide at least 48 hours notice. Cancellations made less than 48 hours in advance may be subject to a rescheduling fee.
Contact Information
If you have any questions about these policies or need further assistance, don’t hesitate to get in touch with us using the information below:
Home Services Training
PO Box 950, Rowlett, TX 75030
Email: support@homeservicestraining.com
Phone: +1 (214) 628-7965
Business Hours: 9 AM – 5 PM EST
We are here to help you and ensure you have a positive experience with Home Services Training. Thank you for choosing us to support the growth and development of your service business.